This Agreement is entered into by and these Terms & Conditions (hereinafter referred to as the “Agreement”) shall regulate the relationship between KOIN Global LTD, with company No. 24795 IBC 2018, and registered at: Hinds Building, Kingstown, St. Vincent and the Grenadines (hereinafter referred to as the “Company”), and the user (a natural or legal entity) (hereinafter referred to as the “Client”) of www.koinpro.com (hereinafter referred as the “Website”).
The Company does not onboard corporate accounts of entities located in, established in, or a resident of the United States of America, Cuba, Crimea and Sevastopol, Iran, Syria, or North Korea. The Company also does not onboard corporate accounts located in or a resident of Antigua or Barbuda.
The Company does not onboard personal accounts of current residents of the United States of America, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea, or Antigua and Barbuda.
If you deposit funds to the wrong address, The Company is not responsible for any losses. If the funds are recoverable--e.g. sending an ERC20 token to your ETH address or OMNI USDT to your BTC address--we can try to recover the funds. Doing so is not guaranteed and might take up to a week. We also charge a $500 fee for recovery. Similarly, sending ETH via a smart contract to The Company may not be automatically credited, and may take time to recover.
The Company does not permit self trades executed in order to manipulate markets, reported statistics, or cause liquidations. Doing so is a violation of the The Company terms of service and may result in account closure.
To ensure account security, please set up Two-Factor Authentication (2FA) for your The Company account immediately. Our platform will not be responsible for any losses for accounts whose credentials are breached.
If The Company has evidence that an account is violating the terms of service, The Company reserves the right to shut down the account and, except in cases of suspected violations of our anti money laundering (AML) policy or other similar concerns about the source of wealth or malicious market manipulation, return funds to the user.
Note that, among other things, The Company does not guarantee the right to trade. While The Company will take all reasonable methods to ensure that accounts do not receive any unwanted fills outside of our standard liquidation procedures, risk engine, and the terms of service, The Company does not as a matter of principle have any obligation to honor people's desires for trades to have occurred that didn't.
Note that, while Zendesk and The Company are translated into multiple languages, in cases of inconsistent statements the English language versions take precedence.
For company registration info, please refer to: